Returns & Exchanges
At Lone Star Adhesive, we stand behind the quality of our bonding solutions and offer a 30-day window for returns on unopened products to ensure your total project success. If you are not completely satisfied with your purchase, our streamlined process makes it easy to secure a refund or exchange.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the unused items in their original packaging, ensuring all seals are intact to prevent leaks or damage during transit.
Ship the Product
Affix the provided shipping label or your own trackable postage to the box and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned adhesive for quality compliance, we will issue a credit to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing